Privacy Policy

At PAWS AND CHOWS, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website or services. 

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing addresses.
• Payment Information: When you make a purchase, payment information (e.g., credit/debit card details) is processed securely through third-party payment gateways such as Razorpay.
• Usage Data: Information about how you use our website, including IP address, browser type, and operating system, collected through cookies or similar technologies.
• Optional Data: Feedback, reviews, or any other information you voluntarily provide.

We use your data for the following purposes:

• To process and deliver orders, including confirming transactions and shipping.
• To communicate with you regarding orders, updates, promotions, or inquiries.
• To improve our website, services, and customer experience.
• To comply with legal obligations or resolve disputes.

 We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Logistics partners (for shipping) and payment processors like Razorpay to complete your transactions.
• Legal Authorities: When required to comply with applicable laws or regulations.

 Our website uses cookies to enhance your experience by:

• Remembering your preferences and previous visits.
• Tracking website usage to improve our services.
  You can manage cookies through your browser settings. However, disabling cookies may affect your user experience.

We use secure servers, encryption, and other security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 

 As a user, you have the right to:

• Access the personal data we hold about you.
• Request corrections to your data if it is incomplete or incorrect.
• Request the deletion of your data, subject to legal obligations.

To exercise these rights, contact us at pawsandchows@gmail.com.

For any shipping-related queries, you can reach us at:

• Email: pawsandchows@gmail.com
• Phone: 7580000072
• Address: Late Shri Murari Lal Goyal Complex-1, Shamlaich, Barog Byepass, Solan (H.P.)- 173211