Terms and Conditions

Welcome to PAWS AND CHOWS! These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to abide by these terms. 

•  You must be at least 18 years old or have parental consent to use this website and place orders.
• By using this site, you confirm that the information you provide is accurate and up-to-date.

You agree not to:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorized access to any part of the website.
• Reproduce, duplicate, or exploit any part of our website for commercial purposes without our express consent.

• All orders are subject to availability. We reserve the right to cancel or modify any order.
• Payments are processed securely via Razorpay and other authorized payment gateways.
• Pricing errors or inaccuracies on the website may lead to order cancellation, with a full refund provided.

•  Refer to our Shipping Policy for details on order processing, timelines, and locations.
• We are not responsible for delays caused by courier services or unforeseen circumstances such as weather or strikes.

• Refer to our Return and Refund Policy for information on product returns, replacements, and refunds.
• Refunds, if applicable, will be processed within 7–10 business days after approval.

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
• Our total liability in any circumstance will be limited to the amount paid by the customer for the purchase.

• All content on this website, including images, logos, and text, is the property of PAWS AND CHOWS and is protected by copyright laws.
• Unauthorized use or reproduction of any content is strictly prohibited.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. 

We reserve the right to update these terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated terms. 

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms will be resolved exclusively in the courts of Solan, Himachal Pradesh. 

For any shipping-related queries, you can reach us at:

• Email: pawsandchows@gmail.com
• Phone: 7580000072
• Address: Late Shri Murari Lal Goyal Complex-1, Shamlaich, Barog Byepass, Solan (H.P.)- 173211